Things to watch out for...

Use the Firefox web browser for all of your work in the Quiz and Test System.

If you do any of the things in the following list while you are logged into the Quiz and Test System, your quiz or test is likely to be immediately graded before you are ready. Whether you are taking a Graded Quiz at the Math Emporium or on your own computer, it is YOUR responsibility to avoid these errors.

WHILE YOU ARE LOGGED INTO THE QUIZ AND TEST SYSTEM...

1. NEVER use any navigation buttons on your Internet browser. This includes such activities as using back or forward buttons, opening new windows or tabs, or accessing bookmarks or the browser history. Always navigate through the problems using only the tools within the testing system.

2. NEVER spend more than 45 minutes viewing one page. After 45 minutes of inactivity, you will lose access to your quiz or test. To avoid this, watch your time and click on a new problem every 30 minutes. You can always return to the one you were working on. It is not good enough to simply move the computer mouse. You must move to another problem within the testing system to avoid timing-out.

3. NEVER allow yourself to be logged into the Quiz and Test System more than once at the same time. This includes your own computer in your dorm room. To avoid this, always logoff the Quiz and Test System EVERY TIME you are ready to take a graded quiz.

4. NEVER allow your Virginia Tech PID and Password to be used anywhere else while you are in the Quiz and Test System. This includes your own computer in your dorm room. For example, if you have your computer set to save your Password and someone logs in with your PID at your dorm computer while you are taking a quiz at another computer, it could cause problems. This can also happen if you have set your computer to automatically check other VT resources, for example Scholar or MyVT, while you are away. It is your responsibility to be sure that only you are using your Virginia Tech PID/Password.

More details can be found here. You will not be permitted to retake the quiz if you fail to take any of these precautions and your quiz closes prematurely.

REPORTING A PROBLEM

If you have a technical problem while taking a quiz, first be sure that you have followed the instructions above. Then, try to finish the quiz, grade it, and send an e-mail message to your instructor. Tell him or her when you will be available to meet during their scheduled office hours. At that time, you can look at your quiz together to discuss your problem. See below for instructions on how to take a screenshot.


TAKING A SCREENSHOT

If you want to notify your instructor about a specific quiz problem, it is best to take a "picture" and attach it to an e-mail message.

Here's how to take a screenshot.

If you are working on a MAC...

  1. Hold down the three keys apple-shift-4 on the keyboard. The pointer will turn into a cross-hair.
  2. Drag over the region you wish to capture and release. This creates an image file on the desktop.
    Note: Be sure to include the entire window in your picture so that your instructor can identify your problem.
  3. Send an e-mail message to your instructor. Describe the problem and attach the image file to the message.

If you are working on a PC...

  1. Click somewhere on the window you wish to capture to be sure it is the active window.
  2. Press the two keys Alt and PrintScreen(PrtScn) on the keyboard at the same time. This creates a picture of the active window and copies it to the clipboard.
  3. Open a new Word document and choose Paste under Edit to paste your picture into the document.
  4. Save the Word document as question.doc
    Note: Be sure to use the .doc extension, not .docx
  5. Send an e-mail message to your instructor. Describe the problem and attach the Word file to the message.